Can I be both a passenger and a driver?
The roles have separate requirements. A passenger account does not automatically activate driver access: a driver application and approval are required. Profile details must correspond to the person using the service.
Does a request guarantee a journey?
No. It depends on compatible drivers and their journeys. A counterproposal can change the conditions and should be reviewed before choosing.
What if an email does not arrive?
Check the address and spam folder. Wait for the period shown before requesting another message. Account recovery gives a generic response to avoid revealing whether an address has an account. That response alone does not establish that an account exists.
Is ZIDGOO available worldwide?
No. International pages make information available in several languages. They do not establish commercial availability, local coverage or available drivers in every country.